Privacy Policy

1.Definitions

1.1BOLT GLOBAL MEDIA UK LTD and its affiliates (“we”, “us” or “BoltOS”) are technology-based companies that build web3-enabled platforms and services for the next generation of the internet. BoltOS is a global social media ecosystem comprising Bolt+, a full-feature social network with payment integration; BoltX, a user-custody digital asset wallet. BoltOS is also authorised to manage Pivotal, a Ethereum-compatible L2 blockchain platform with several protocols available for users to interact with.

1.2We are pleased to provide you with our Services which are accessible through our Platforms.

“Platforms”means any and all platforms offered by BoltOS, these include but are not limited to: Bolt+, BoltX, boltplus.tv and shall include Pivotal(as currently called). Any subsequent website, mobile application or software published by BoltOS will also fall within this definition. Please note that this is not an exhaustive summary and the Platforms may be added or suspended at the discretion of BoltOS.

“Platforms” - means any and all platforms offered by BoltOS, these include but are not limited to: Bolt+, BoltX, boltplus.tv and shall include Pivotal(as currently called). Any subsequent website, mobile application or software published by BoltOS will also fall within this definition. Please note that this is not an exhaustive summary and the Platforms may be added or suspended at the discretion of BoltOS.

“Pivotal”means a blockchain tentatively called Pivotal which supports the BoltOS ecosystem which is a layer 2, Ethereum Virtual Machine (EVM) compatible Blockchain protocol and interoperable with other EVM Blockchains such as Ethereum, BNB chain using BoltBridge.

“Pivotal” - means a blockchain tentatively called Pivotal which supports the BoltOS ecosystem which is a layer 2, Ethereum Virtual Machine (EVM) compatible Blockchain protocol and interoperable with other EVM Blockchains such as Ethereum, BNB chain using BoltBridge.

“Services”means the services offered to you by BoltOS on our Platforms. This includes Content, web3 media and entertainment, self-custody NFT and digital asset wallet management, and a web3-commerce marketplace, media campaigns, competitions, quizzes and any other services published by BoltOS including those by third parties. Please note that this is not an exhaustive list and the Services may be added or suspended at the discretion of BoltOS.

“Services” - means the services offered to you by BoltOS on our Platforms. This includes Content, web3 media and entertainment, self-custody NFT and digital asset wallet management, and a web3-commerce marketplace, media campaigns, competitions, quizzes and any other services published by BoltOS including those by third parties. Please note that this is not an exhaustive list and the Services may be added or suspended at the discretion of BoltOS.

“Content”means all audio, audio-visual (including live streams), videos, entertainment or informational programming, music, games, chats, texts, posts, comments, messages, articles, photographs, images, graphics, creative works and all other content, information, and materials available on or through the Services, whether posted, uploaded, transmitted, shared, sent or otherwise made available by us, our licensors, vendors, and/or service providers, or by you, and/or other users or third parties, including any such content uploaded manually or bookmarked by you and/or other users. Some Content may be free or paid, depending on the Service options selected or subscribed by you. The term “User-Generated Content” shall refer to the Content posted, submitted, uploaded, transmitted, shared, communicated, sent or otherwise made available by you on our Platforms.

“Content” - means all audio, audio-visual (including live streams), videos, entertainment or informational programming, music, games, chats, texts, posts, comments, messages, articles, photographs, images, graphics, creative works and all other content, information, and materials available on or through the Services, whether posted, uploaded, transmitted, shared, sent or otherwise made available by us, our licensors, vendors, and/or service providers, or by you, and/or other users or third parties, including any such content uploaded manually or bookmarked by you and/or other users. Some Content may be free or paid, depending on the Service options selected or subscribed by you. The term “User-Generated Content” shall refer to the Content posted, submitted, uploaded, transmitted, shared, communicated, sent or otherwise made available by you on our Platforms.

1.3At Bolt OS, your privacy maintains our priority. Bolt OS is committed to protecting your data on our platforms whilst allowing you to enjoy your experience with us. Our privacy policy provides more information about what private data we collect and how we use it. This Privacy Policy does not apply to websites, apps, destinations, or other offerings that we do not own or control, including those linked to or from the Services.

1.4On our platforms, we use a variety of partnered third party websites, apps, destinations and other offerings so that you can enjoy a seamless experience. The data collection from these external parties may differ from Bolt’s, including payment gateways, cryptoassets and partners listed on our platforms. Upon interaction with these services, users will be subject to the privacy policies of these third-party entities and should read and agree to them independent of this agreement.

Legal Provisions

By registering for our Services or otherwise accessing, visiting or using the Services or any part thereof, you consent and agree to be bound by the terms of this Privacy Policy.

For the purposes of the applicable data protection laws (the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR), the Data Services Act Package (Regulation (EU) 2022/2065), together with any implementing legislation, in particular, the Data Protection Act 2018) , BOLT GLOBAL MEDIA UK LTD is the ‘data controller’ of your personal information so collected by us or provided by you.

2.Collection of your Personal Information

2.1We have collected and may be collecting the following information:-

●Personal information: This may includes your first and last name, postal address, email address, telephone number, user ID, and payment processing information (if relevant), gender, nationality and country of origin;

●User Generated content: All information that you upload to Bolt platforms and/or contribute through other activities is collected for the benefit of creating the ultimate user experience.

●Cookies Policy: Activity used by you (users) on our platforms will be automatically collected, this information can include your For more information about cookie preferences and activity usage, you can access our Cookie Policy here.

●Information that we obtain from third parties and sources such as social media networks (when you access our Services through these platforms), where information such as your preferences of content viewed/uploaded on our Services may be collected;

●Some of the payment information you provide through our platform will be saved for analytics and regulatory compliance. Any cryptoasset payment information may also be saved in order to comply with regulatory KYC/AML requirements; and

●Any and all KYC you provide to us will be retained for regulatory purposes.

(All such information shall be collectively referred to as “Personal Information”).

2.2Child Protection

Bolt Global’s platform content may not always be suitable for the viewing of children under the age of 18. Therefore, it is imperative that we do not collect the data of underaged users. If you have any reason to believe that a user is underaged on our platform without prior consent of a parent/guardian, please use the report function here to alert us of this so we may proceed with both deleting their data and ensuring their online safety. In the absence of this information, we at Bolt Global will assume that users above 18.

3.How we collect your Personal Information

3.1Your Personal Information are collected in several ways, including:-

●when you register for our Services, create a profile or account with us;

●when you access and use our Services including the features and functionality thereof;

●when you participate in the activities on our Services;

●when you complete KYC procedures; and

●when you contact us.

4.Use of your Personal Information

4.1The Personal Information and other information which you provide or have provided for the use of the Services including any additional information you may subsequently provide, may be used and processed by us for the following purposes:-

●to assess and process your requests for and use of our Services;

●to operate our Services and conduct the activities therein;

●to communicate with you about our Services as well as products and services of our business partners;

●to respond to your inquiries and requests for assistance, including account verification support, send our Services information and updates;

●to process or verify your payment transactions, if relevant;

●for the conduct of internal activities including any investigations, compliance or security purposes such as fraud, market manipulation/cheating, crime detection and prevention;

●to comply with any regulatory, statutory or legal obligation imposed on us by any relevant authority (including for KYC/AML regulations);

●For market research or analytics, so that we can improve our services to you; and

●for such other purposes as set out in our Terms of Service.

4.2We also use Personal Information in particular, those automatically collected ones to analyse and use the information so that we can better understand how our users use or interact with our Services, to maintain and improve our Services, source potential customer leads and disclose aggregated statistics, analysis and trends regarding our Services. Such use includes:

●to remember your information for your future visits to or access to our services;

●to monitor the effectiveness of advertising and marketing campaigns so that we can endeavour to provide you with more relevant and customised content, advertising and information;

●to track your activities on our Services; and

●to update our apps on your system automatically.

●In line with legal regulations, your personal information about protected characteristics will not be used for actions such as (but not limited to) targeted advertising or marketing distribution.

(collectively "Purposes")

5.How long do we keep your information?

5.1Unless a longer retention period is permitted or required by law, we will only hold your Personal Information in our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy, or until you request that the information be deleted in accordance with your right of erasure.

6.Personal Information Access And Disclosure

6.1We may share your Personal Information within our group of companies and advisers, such as lawyers and accountants for the Purposes set out in Clause 4 above.

6.2We may also disclose your Personal Information:-

●to third parties for the Purposes set out in Clause 4 above such as our business partners and/or service providers, vendors and advisers (collectively “Service Providers”) to assist us in our business or operating needs. Such needs include hosting and maintenance of our website and app, communication with users, delivery/transmission of our Services and processing of payments (if any), customer support services.

●to ensure smooth operation in the delivery/transmission of our services via third party organisations, data sharing may be necessary for this to be carried out. For the hosting and maintenance of our platform and our operating needs such as payment processing, delivery/transmission necessities and communication with users as well as analytics data, third parties may need to store and process your information.

●to prospective investors or buyers of any part of our business or assets

●for the purposes of due diligence exercises (but we will not sell nor trade your Personal Information); and

●to government and law enforcement authorities

●if required by law or for health, safety and public interest reasons.

6.3Further, please be informed that if required for any of the foregoing Purposes, your Personal Information may be transferred to locations outside the United Kingdom or disclosed to our group of companies, Service Providers and other permitted persons, who may be located within or outside the United Kingdom.

6.4We will employ appropriate safeguards and procedures with the third parties we share your Personal Information, to ensure that your Personal Information is treated by those third parties in a way that is consistent with data protection laws.

7.Data Security & Integrity

7.1We are committed to taking reasonable and appropriate steps to protect the Personal Information that we hold from misuse, loss, or unauthorised access. We do this by using technical and organisational measures. These measures may vary based on the sensitivity of your Personal Information.

7.2Personal Information that we collect from you will be stored and backed up securely in an environmentally-controlled location. Only authorised people with user ID and password from BOLT Global have access to the information.

7.3You must remember to log off after accessing and/or using our Services and/or close the browser window after use so that no unauthorised party can have access. You must not, at any time, divulge your Personal Information (in particular your password and private keys) to any third party.

7.4However, while we do our best to protect your Personal Information, we cannot guarantee the security of information you provide to us over the internet or similar connection as the internet is not a secure medium, and communications over the internet may be subject to third-party interception. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our technical or organisational safeguards and measures.

8.Your Rights

8.1How To Update Your Personal Information.
If you have registered or created an account on any part of our Services, you may be able to access, review, update, rectify, delete/erase your information or preferences, disable your account, or otherwise limit our use of information under the Settings page, if available. If no such mechanism is available, please contact us at [email protected]. You will be required to provide your name, address and telephone number and specify the relevant changes you wish to make. Before making any changes, we may need to verify your identity before granting you access or making corrections to your information. Please note that where you have requested for deletion of any of the Personal Information, you may no longer be able to access or use our Services or certain features and functionality thereof.

8.2How to Opt-Out of Marketing Messages from Us.
If you do not wish to receive future marketing materials from us, simply follow the unsubscribe instructions contained within the message you received, select your preferences under the Settings page, if available or contact us at the Contact details below. However, please note that you may continue to receive certain communications from us that are necessary for the Services, such as technical notices, updates, security alerts, and support and administrative service bulletins.

8.3If you are a past user who has registered for our Services or any part thereof, please be informed that we will continue to process your Personal Information in accordance with this Privacy Policy unless we hear otherwise from you. You may exercise your rights in respect of your Personal Information in the manner described above.

9.Use of Cookies

For information about tracing and data collection pertaining to your online activity on our platforms, please visit our Cookies Policy which applies.

10.Changes to this Policy

10.1We may change or update this Privacy Policy from time to time, to comply with applicable laws, or to reflect users’ feedback. We encourage you to periodically review this Privacy Policy to be informed of how we are protecting your Personal Information.

11.Contact

11.1If you have any queries and complaints regarding this Privacy Policy or your data protection rights, please contact us at [email protected], or write to us at c/o Bolt Global Media UK Ltd, Venture X White City, One Ariel Way, London, W12 7SL